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#5434 - 10/16/08 11:42 AM iTunes sync does not complete on iPhone
Fran Offline
Mostly Harmless

Registered: 10/16/08
Posts: 2
Hi there,

I bought your excellent PCALC and just lost it, along with a number of other applications, from my iPhone this morning as I synchronized on my new PC at work (after the previous died from HDD sclerosis), even though I had checked the "merge" option for the applications in iTunes.

No problem I thought, came back home, thinking to get it again from my home PC, but nope… all the lost applications were indeed re-installed on the iPhone, except PCALC! iTunes told me it could not install it because the program could not be verified…

Now I don't want to buy it a second time, can you tell me how to proceed?

Many thanks


Edited by Fran (10/16/08 11:43 AM)

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#5437 - 10/16/08 06:50 PM Re: iTunes sync does not complete on iPhone [Re: Fran]
James Thomson Offline


Deadly

Registered: 08/24/04
Posts: 3297
Loc: Glasgow, Scotland
Assuming that iTunes or the phone is logged in as the same account, and the machine is authorised, you should be able to delete the application and redownload it from the App Store. It will look like it will charge you, but it will realise you've already bought it. That's the best way to fix these authoristion problems I believe.

Here's an Apple article on the matter:

http://support.apple.com/kb/TS1702

Hope that helps!

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#5438 - 10/16/08 07:07 PM Re: iTunes sync does not complete on iPhone [Re: Fran]
Fran Offline
Mostly Harmless

Registered: 10/16/08
Posts: 2
ok, I took the risk to click the "buy" button again and, as you wrote, the -S-ystem indeed realized I had bought it already, ain't that something?!! Thanks James!
Fran

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